Innovative Retail Technologies

NOV-DEC 2016

Innovative Retail Technologies (formerly Integrated Solutions For Retailers) is the premier source for innovative yet pragmatic technology solutions in the retail industry.

Issue link:

Contents of this Issue


Page 35 of 39

Prevention Research Council at the University of Florida. There, Read Hayes and his team of researchers have actual stores participating as labs for the purpose of vetting deployed solutions. Step 4: Bidding/Pricing Once a retailer has narrowed down the qualify- ing vendors, they will often issue an RFP, in- viting solutions providers to bid on supplying the specific tool or tools. Step 5: Rollout Rollout time and cost are tied to the complex- ity of the deployment. Some of my projects have rolled out in months, chain wide, while others are still being rolled out years later. The rollout schedule and process are true project management and a resource-driven initiatives that take a tremendous amount of planning, coordination, and oversight. Step 6: Training Training actually runs in conjunction with the rollout phase, but because of its importance, it deserves to be mentioned as a stand-alone step. Without a properly vetted training pro- gram, the tools deployed could end up being useless paperweights. Step 7: Validation During this phase, sample ROI models are run to determine that the solution is returning the projected savings or performing in the ways that it was intended to perform. Step 8: Service Regardless of the solution being deployed, most likely it will require some sort of service or upkeep in order to maintain its effec- tiveness. Many solutions providers offer a service component, and some contract this to external companies. Some larger retailers may have an internal service team that can address the issues. Either way, this needs to be addressed and accounted for to enable the long-term success of the solution. Step 9: Upgrades/Revisions/Enhancements In order to keep the solution process moving along, frequent upgrades or enhancements may be necessary as software evolves, as parts wear, and as demands change. Step 10: Close Out Finally, after all deployments have been completed, the focus shifts to the aforemen- tioned support and update stage. At this point, many retailers and solutions providers will review the overall project and evaluate ways to improve future rollouts. Finding that perfect solution is not an easy process. There are a number of pro- cesses retailers must engage to ensure they have found the absolute best solution that fits their needs — for today and tomorrow. 33 Nov-Dec 2016 Imagine an enterprise-level, supply chain visibility, vendor performance, and vendor compliance SAAS solution that costs you nothing. Email your request NOW for a complimentary, no-obligation Opportunity Assessment to VISIBILITY? GOT SUPPLY CHAIN • rCMS - Retail Compliance Management Solution Revolution identifies areas of opportunity throughout the inbound supply chain. • Performance shortfalls are addressed by automating the identification, calculation and communication of vendor chargebacks. • The rCMS Automated vendor compliance solution enables visibility to POLifecycle and buyer/vendor behavior. Visibility allows retailers to take days out of the inbound supply chain. • Merchants demand on-time and complete order fulfillment, but it is easier said than done. rCMS presents on-time and complete performance data by vendor, department, merchant, GM, or PO order type. • Our compliance portals offer vendors a self-service solution for access to violation and chargeback details, and for communicating disputes.

Articles in this issue

Links on this page

Archives of this issue

view archives of Innovative Retail Technologies - NOV-DEC 2016